Returns and refunds

Not the right fit? No sweat — we've got you covered.


The Basics



  • 30 days from delivery to send it back

  • Items must be unwashed with tags still attached

  • We cover return shipping on all domestic (U.S.) returns and exchanges — no cost to you

  • International returns are welcome too, but return shipping is on the customer for those


How It Works



  1. Reach out to us at [email/contact link] with your order number and what you'd like to return or exchange

  2. Domestic orders: we'll send you a prepaid return label — just print, pack, and drop it off

  3. International orders: ship the item back to us using the carrier of your choice, and hang onto your tracking number just in case

  4. Once it lands back at HQ, we'll process your refund or send out your exchange, no questions asked (as long as it meets the conditions above)


A Few Things to Know



  • Refunds go back to your original payment method and can take a few days to show up depending on your bank

  • Sale items and [any exclusions, e.g. custom prints] are final sale — we'll flag this at checkout if it applies

  • Exchanges ship out as soon as we receive your return, so you're never left hanging


Got a weird edge case? Just message us — we're real people, and we'd rather make it right than make you read fine print.


Thanks for rocking with Super Sweet Shirt Co.

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